Refund Policy

Effective date: 2026-05-31

30-day money-back guarantee

We offer a full refund within 30 days of your DevTray purchase, no questions asked.

How to request a refund

Email support@devtray.app from the address used at checkout. Include your order number (from your purchase confirmation email). Refunds are processed within 5 business days through Paddle.com Market Limited (our Merchant of Record).

What happens to your license after a refund

Your license key is revoked server-side immediately on refund. The DevTray app will detect the revocation on its next launch or weekly heartbeat and revert to the trial-expired state. Snippets save/edit and Settings → Tools customization will be gated; all 13 tools and Spotlight will continue to work for free.

After 30 days

Refunds outside the 30-day window may still be considered on a case-by-case basis — write us at support@devtray.app.

Contact

support@devtray.app